Dylan Cooper Design

UX Designer Elevating Complex SaaS Products From 😐 to 😍

👇

But Wait... There's More!

Check out my case studies below to learn how I approach design

🏀

Basketball Lover

Watching classic NBA games on every lunch break

📚

Relentless Learner

Adding new ideas to your design team on the daily

😎

Design Advocate

Making UX and design cool within your organization

♟️

Halfway Decent Chess Player

Checkmating any player rated 1500 and below

🍩

Collaborative Spirit

Bringing teams together quicker than donuts in the break room

Figma Pro

Creating wireframes and prototypes faster than your next email

💡

Idea Machine

Generating practical solutions that will have your users (and developers) going 🙌

🧇

Amateur Chef

Cooking the best gluten-free waffles in Washington DC

🛠️

Design Operator

Building systems and frameworks to optimize design teams

🏦

Industry Expert

Specializing in FinTech, GovTech, and Enterprise product design

🎨

UX Designer

With 5 years of experience making SaaS products complex, not complicated

👇

But Wait... There's More!

Check out my case studies below to learn how I approach design

🏀

Basketball Lover

Watching classic NBA games on every lunch break

📚

Relentless Learner

Adding new ideas to your design team on the daily

😎

Design Advocate

Making UX and design cool within your organization

♟️

Halfway Decent Chess Player

Checkmating any player rated 1500 and below

🍩

Collaborative Spirit

Bringing teams together quicker than donuts in the break room

Figma Pro

Creating wireframes and prototypes faster than your next email

💡

Idea Machine

Generating practical solutions that will have your users (and developers) going 🙌

🧇

Amateur Chef

Cooking the best gluten-free waffles in Washington DC

🛠️

Design Operator

Building systems and frameworks to optimize design teams

🏦

Industry Expert

Specializing in FinTech, GovTech, and Enterprise product design

🎨

UX Designer

With 5 years of experience making SaaS products complex, not complicated

Ideal for Early Stage Products and Design Teams Developing Complex SaaS Applications

Recruiter Cheat Sheet

Experience

5 Years designing Fintech, Enterprise, AI, and SaaS products

Location

Washington DC

Open to

Remote roles at mission-driven companies solving real-world problems in industries such as science, fintech, infrastructure, construction, agriculture, and energy.

Not Open to

Consumer-focused products that prioritize engagement and conversion rates over productivity, such as social media, e-commerce, and other ad-driven platforms.

Skills

Research
Strategy
Figma
Design Ops
Creativity
Humor

Your Partner in Creating Delightful Products and Elevating Your Organizations Design Maturity

How I Work

My Design Process

Every pixel is a decision. Through research, strategy, and execution, I prioritize these decisions using an order of operations: valuable → usable → practical → presentable → testable. I start with the simplest version of a solution, then identify weaknesses and iterate to overcome them to create products that are complex but not complicated.

The process for making these decisions is often as important as the designer who makes them, so I also focus on identifying gaps in my org’s design maturity to make great design the default.

Writing

The Good, the Bad, and the Great UX Designer UX Design in One Lesson Principles of Enterprise Product Design

Your Designer Buddy Ready to Nerd Out and Level Up Together

Enovational

Enovational was building an enterprise ecosystem to modernize a multi-trillion-dollar fintech industry. As one of the first designers on the project, I translated complex regulatory and operational needs into a scalable product and design system while evolving design operations through multiple levels of maturity.

FinTech

Enterprise SaaS

0→1

Role

Product Strategy

User Research

Interaction Design

Stakeholder Management

Design Ops

Read Case Study

→

Formability

Formability was a no-code application builder to help modernize government services for 1M+ consumer and enterprise users. My work included features on navigation, data management and visualization, workflow automation, and communications.

GovTech

Enterprise SaaS

Startup

Role

Product Strategy

User Research

Interaction Design

Stakeholder Management

Design Ops

Read Case Study

→

Sales Solutions

I designed an AI SaaS MVP to help sales teams automate discovery calls from 0 to 1. I enjoy the challenges of early-stage products, partnering closely with founders to turn ambiguity into clear, scalable solutions.

B2B

MVP

Startup

Role

Product Strategy

User Research

Interactoin Design

Visual Design

Read Case Study

→

Sagent

Sagent is a fintech company modernizing mortgage servicing. I lead design across multiple teams, shaping new products from 0 to 1.

Role

Product Strategy

User Research

Design Ops

Visual Design

Stakeholder Management

Under NDA

Enovational

Enovational was a startup developing a digital form-building and processing platform for state governments. I worked with a small design team to evolve our product from MVP into a mature, scalable solution serving 1.2 million people across internal power users, government employees, and residents of Maryland and Virginia.

Role

Product Strategy

User Research

Visual Design

Stakeholder Management

Read Case Study

→

Argent

Design isn't limited to the product. Building great products requires systems to maximize designs potentially by making designers more than the sum of their parts.

Design Ops

UX Maturity

Scale-Up

Role

Design Ops

Change Management

Read Case Study

→

Experience

5+ years designing complex FinTech, GovTech and Enterprise products

🧩

Systems Thinking

Products aren't a collection of isolated features, they're systems of patterns that work together to drive outcomes for both users and the business. When those patterns are intentionally designed and connected, the whole becomes greater than the sum of its parts.

I zoom out to understand and shape those systems in a consistent, scalable way by looking beyond the product itself to the processes and collaboration behind it. By designing the process, I elevate outcomes not just for the user, but across the organization.

🎨

Complex SaaS Product Design

Complexity doesn’t have to be complicated. I make products simple by turning specific user problems into clear, reusable patterns that scale.

🚀

Early-Stage

From Startups to nascent design teams, I turn ambiguity into clarity by creating the foundations for design to thrive.

📊

Regulated Domains

Across Fintech, GovTech, and Enterprise I design for regulated, data-heavy systems by seamlessly integrating intuitive solutions with complex workflows.

⚙️

Design Ops

I make great design the default by identifying opportunities to elevate design maturity and implementing solutions that maximize design's impact in any organization.

Testimonials

When I make people waffles 🧇 they say nice things

Dylan is a powerhouse. His unrelenting commitment toward educating and improving himself is one of the most impressive I have ever seen. I would jump at the chance to hire Dylan again, and I would stake my name on assuring any organization that their game will be elevated by having him on their team.

Andy Garcia

VP of Design @ CMG Financial

Dylan's skills as a visual designer are truly exceptional, and I always turned to him first when I needed extra help with my work. What I appreciated most about Dylan, however, was his ability to build genuine connections with the people he worked with. From colleague to friend, Dylan quickly became someone I trusted and enjoyed working with.

Jon Hyzy

Lead UX Designer @ Sagent

His curiosity is infectious. Whenever I planned cross-functional team placements, Dylan was my secret weapon: a cure for what ailed a team stuck in analysis-paralysis.

Ash Delvillain

Director of UX @ Enovational

Dylan is an unmatched idea generator: he seeks out feedback in the early, ugly, and uncertain stages of a project and pursues new data on which to build a solid foundation for solutions.

Ash Delvillain

Director of UX @ Enovational

Dylan is also the teammate you look forward to connecting with every day. He made good days even better, difficult days a bit lighter, and brought a lot of joy to the work. I happily recommend Dylan and all the talent he brings.

Cindy Golos

Program Manager @ Enovational

Dylan's ability to turn requirements into engaging designs was incredible. He was able to work across work streams to define patterns and flows that would set a standard for the future of an evolving design system.

David Perras

Product Manager @ Sagent

He's fearless about doing what’s right for customers and the team. Dylan raises the hard questions with respect, pushes back on shortcuts that risk quality or compliance, and backs every stance with data and clear thinking. He’s collaborative without being a pushover, principled without being stubborn, and he ships.

Alex Pan

Senior UX Designer @ Sagent

April Ding

UX Designer @ Ernst & Young

For anyone looking for a UX designer with excellent communication skills and who can solve complex problems, Dylan is the person for the job.

Dylan never ceased to amaze me while we were working together. He tackled ambiguity head-on to keep the team on track and played an integral part in making our team more self-organizing.

Trammy Hoang

Product Manager @ Ernst & Young

For anyone looking for a UX designer with excellent communication skills and who can solve complex problems, Dylan is the person for the job.

April Ding

Senior Product Designer @ Ernst & Young

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